Terms and Conditions

Welcome to the website for Ronnoco Coffee, LLC. This site provides you with general information about the products and services of Ronnoco Coffee, LLC. PLEASE READ THESE TERMS OF USE CAREFULLY. By accessing and using this site, you acknowledge that you have read, understood, and agree to be bound by all of the terms and conditions set forth below. We reserve the right to amend these terms of use from time to time by posting the amended terms on the Site.

Access to the Site

This site provides general information about the products and services of Ronnoco Coffee, LLC. You agree not to modify, reproduce, distribute, rent, lease, loan, sell, or create derivative works based upon the materials on this site or post any content from this site to newsgroups, mail lists or electronic bulletin boards, without the prior written consent of an authorized representative of Ronnoco Coffee, LLC.

Privacy Policy

Any personal information submitted by you on this site is maintained in accordance with our Privacy Policy. Please carefully review our policy under the link for Privacy Policy.

Links to Third Party Websites

This site may contain links to other websites, including links to the websites of companies that provide related information, products and services. These links are solely for the convenience of visitors to this site, and the inclusion of such links does not necessarily imply an affiliation, sponsorship or endorsement. Ronnoco Coffee, LLC makes no representations whatsoever regarding such third party websites. You should review the privacy policies of other websites carefully before providing any information to such sites. We are not responsible for the content or availability or third party websites, and shall not be responsible or liable for any information, opinions, advice, products, or services available on or through such third party websites.

Links to This Website

We ask us that you notify us in advance of your intention to link this site by e-mailing us at info@ronnoco.com.

Our Rights in This Site

Ronnoco Coffee, LLC and/or our suppliers reserve all right, title and interest in and to this site and all materials, information, and compilations of information available on or through this site, as well as the domain name, design, layout, and “look and feel” or this site, the trademarks, service marks, and trade dress related thereto, and all other intellectual property and other proprietary rights embodied therein and appurtenant thereto. You agree that you will have no rights in or to any of the foregoing, express or implied, other than the rights expressly granted in these terms of use, or otherwise expressly granted to you in writing by an authorized representative of Ronnoco Coffee, LLC.

Returns and Refunds

If you are not satisfied with the quality of our product, we will accept returns within 30 days of your receipt for a full refund. If requesting a refund, please notify us via our customer service line at 314.371.5050.

Returned merchandise must be in saleable condition, with manufacturer's original packaging.

Sorry, shipping fees are not refundable.

Order Changes or Cancelations

In an effort to expedite our shipping process, our orders are processed automatically by our computer system immediately after they are submitted. Once an order is submitted, we are not able to make changes to or cancel it. Any modifications to products, quantities, addresses or payment information need to be made prior to the final submission of the order. We do provide an itemized list of charges, quantities and items in the shopping cart that displays on the checkout screen before the order is submitted. We recommend for all customers to review their orders carefully prior to clicking the final submission button.

Our system has been designed in this fashion in an effort to be able to route information to our warehouses, so that they can pull products, pack them, label them and hand them over to the shipper after receiving the order. This allows us to deliver quality products to your door with speed and efficiency. If you have mistakenly ordered an incorrect item, or wish to return an order, we do have a 30 Day Return and Exchange policy for all items sent.

Delivery/Shipping Policy

All orders are delivered via UPS and are able to be shipped to all locations available by UPS.

Disclaimer of Representations and Warranties

This site is provided on an “as is” and “as available” basis. Ronnoco Coffee, LLC makes no representations or warranties of any kind, of this site, or the products, services, or information described on or available through this site. Without limiting the foregoing, we expressly disclaim any and all representations and warranties of accuracy, completeness, timeliness, merchantability, fitness for a particular purpose, title, and non-infringement or third-party rights. This site includes facts, views and opinions of individuals and organizations deemed of interest. Nothing contained on this site shall be construed as an endorsement of these views or opinions.

Disclaimer for UnitedHealthcare and the Consolidated Appropriations Act and Transparency in Coverage Rules

UnitedHealthcare creates and publishes the Machine-Readable Files on behalf of Ronnoco Beverage Solutions. To link to the Machine-Readable Files, please click on the URL provided: transparency-in-coverage.uhc.com

Contacting Us

If you have questions about these terms of use, the Privacy Policy for this site, or any other questions concerning this site, please contact us at info@ronnoco.com or at 1(800)-HAV-A-CUP.